Send Files

Send Files

Why send files? Sometimes sending us the files you're working on helps us answer a question or replicate a problem. You can send us your files here, even if the file would be too large to send by email (many email systems do not permit messages, including attachments, larger than 10MB).

What files should you send? For ProVal or ProAdmin, send the library files (provaldd.sf, pvvip.sf, pvasmp.sf, and pvout.sf), plus any database files (*.sf) if the issue concerns a ProVal valuation or core projection. For ProVal PS, send the *.pvps file. For SimMetric, send the *.xsm file.

How securely are the files transmitted? As the checkbox denotes below, we mandate the use of 128-bit TLS encryption for sending files.

We recommend zipping the files using a product such as WinZip before sending. Files must be less than 2GB in size (as of this writing, this is a limitation of all known browsers). If zipping all of the files together exceeds 2GB, try zipping each file individually. If one (or more) of the zip files is still in excess of 2GB, try splitting the zip file (e.g., by using a utility such as "The File Splitter" for Windows, which can be found here http://www.dekabyte.com/filesplitter/).