Problems related to Windows 7 and Newer

Problems related to Windows 7 and Newer

Last updated: Thursday, February 9, 2017

Applies to: ProVal and ProAdmin

Symptom

By default ProVal installs its application files within the \Program Files (x86)\… folder.  Also by default Windows applies extra security around this folder.  This produces problems when ProVal is attempting to write to its application files like when applying updates or modifying the Proval.ini file.

Solution

There are a couple options.

Option 1:

Move the Proval.ini file outside of the “Program Files (x86)” folder. Create a new folder (for example, C:\Proval) and move the Proval.ini file to that folder. Change the Properties of the ProVal desktop shortcut so that it refers to the newly created folder. Modify the “Target” so that it refers to “C:\ProVal\proval.ini”. Modify the “Start in” box so that it refers to “C:\ProVal”. The properties should look like:

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Option 2:

Uninstall ProVal and re-install into a folder outside of “Program Files (x86)” (for example, C:\Proval).

Option 3:

Right click on the ProVal startup icon.  Click on the Compatibility tab and check the checkbox for “Run this program as an administrator”.  Option 3 only works if client files are stored locally.

Cause

Enhanced security in the “Program Files (x86)” folder.

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